Business Development Manager

Role Title:
Business Development Manager

Location:
Bay Area (Hybrid; anticipate spending 75% of time in the field to meet potential partners and referral sources, generate inquiries, and convert leads into clients) - includes Alameda, Marin, San Francisco, San Mateo, and Santa Clara counties

About Us:
At Sage Eldercare Solutions, we are dedicated to enhancing the lives of older adults by providing exceptional care and quality of life. As a leader in the eldercare industry since 2001, we offer a range of services including therapeutic activities, home care, and care management, supported by a committed team of nurses, social workers, gerontologists, art and music therapists, CNAs and home care managers.

Role Overview:
As our first full-time Business Development Manager, you will work closely with our leadership team to develop and implement strategic business development plans; but you won’t be working alone! Dozens of team members actively nurture relationships with referral leaders in our communities today. Your role will be to build on those relationships - to expand awareness and interest in our therapeutic activities, home care and care management services. You will have responsibilities as an individual contributor and also as a member of our leadership team, helping us hone our message and lead-to-conversion process.

Key Responsibilities:

• Strategic Leadership: Contribute to the leadership team by shaping the business development strategy and mentoring team members to enhance their sales and relationship-building skills.
• Business Development: Develop and execute strategies to build awareness and generate leads for our eldercare services. Engage with potential referral sources, community leaders, and partners to expand our network and client base.
• Client Acquisition: Manage the end-to-end sales process, from lead generation to client onboarding. Utilize CRM systems to track interactions, manage leads, and optimize follow-up processes to ensure successful conversions.
• Referral-Based Relationships: Cultivate and maintain consultative, referral-based relationships with key stakeholders and decision-makers in the eldercare industry. Demonstrate a deep understanding of client needs and effectively communicate the value of our services.
• Metrics and Reporting: Establish and monitor key performance indicators (KPIs) to measure success. Provide regular reports on business development activities, outcomes, and strategic insights to the leadership team.
• Professional Presence: Represent Sage Eldercare Solutions with a high level of professionalism and credibility. Effectively communicate our mission, services, and value proposition to potential clients, partners, and referral sources.

Qualifications:

• Experience: Minimum of 5 years in business development, sales, or a related role, ideally within the eldercare or healthcare industry. Demonstrated success in achieving sales targets and developing strategic partnerships.
• Education: Bachelor’s degree in Business Administration, Healthcare Management, Social Work, or a related field. Advanced degrees or certifications in eldercare or healthcare management are a plus.
• CRM Proficiency: Experience with Customer Resource Management systems to manage client interactions, track sales processes, and analyze data to drive business decisions.
• Referral-Based Relationships: Proven ability to build and maintain consultative, referral-based relationships with healthcare professionals, community leaders, and potential clients.
• Knowledge: Comprehensive understanding of eldercare services, including home care, therapeutic activities, and care management. Familiarity with the Bay Area’s healthcare landscape and referral networks is preferred.

Who you are:

• You build authentic, lasting relationships that go beyond the transaction
• Your strategic thinking helps solve complex care-matching challenges
• You inspire teams to innovate while maintaining service excellence
• You're committed to continuous learning and organizational growth
• Your communication style adapts to diverse audiences, from families to healthcare professionals
• You consistently deliver on promises and exceed expectations
• You leverage technology to enhance, not replace, the human touch
• Your positive energy and collaborative spirit make you a team favorite

Why Sage?:

• We are living our mission and are creating great outcomes for clients every day
• We focus on quality of life for our clients AND our employees - emphasizing work-life balance and wellbeing
• We’re a forward-thinking organization that values your creativity and innovation
• We have a supportive, inclusive culture that embraces diverse perspectives and celebrates authenticity
• We offer professional growth through continuing education funds, mentorship, and promotion opportunities

A few of our benefits include: PTO and paid holidays, health insurance (medical, dental, and vision), 401(k) employer match, and an annual bonus when the company goals are met.

Sage Eldercare Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Let's do work that matters! Apply now and join our ambitious efforts to provide the best possible quality of care and quality of life for our clients.

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